Customer Service

ion Q. How do I get service? 

A.  Use the contact form below or you can call or email us at support@ionhearing.com

Q.  Are remote programming and adjustments available?

A. Yes we can do remote programming and adjustments at no charge.  Just contact us and let us know what need to be done.

 

Q  What is the trial period?

A.  We give you a 60 day 100% money back guarantee to ensure that you are completely satisfied with your purchase.

Q.  Why are your hearing aids so affordable?

A.  Low overhead.  By eliminating a traditional brick and mortar office we dramatically reduce our operating costs.  We spend very little on advertising and rely on word of mouth and referrals.

Q.  Do the hearing aids have a manufacturers warranty?

A.  Absolutely!  All hearing aids come with a 3 year warranty and a 3 year replacement policy.

Contact Us

Email: support@ionhearing.com

Phone: 512-333-4327

Mail: ion Hearing, 402 Stonehouse Ln, Temple, TX 76502